Privacy Policy for LTMMC SION Mobile App

The LTMMC SION Mobile App ("App") is developed and managed by:

Lokmanya Tilak Municipal Medical College and
Lokmanya Tilak Municipal General Hospital
Sion, Mumbai, India

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

Personal Information

• Name, email ID, phone number
• Student/Faculty ID and profile details
• Department and role-based information

Academic Information

• Timetables, clinical postings, exam results
• Attendance and academic performance

Uploaded Content

• Identity documents
• Images (for complaints/support tickets)

Device & Usage Information

• Device type, OS version
• App usage data and crash reports

2. How We Use Your Information

• Provide role-based dashboards (Student / Faculty)
• Send notifications and institutional alerts
• Manage schedules, postings, and duties
• Display exam results and academic data
• Enable event registrations and access to resources
• Handle complaints and support requests
• Improve app performance and functionality

3. Permissions We Use

• Camera: Upload photos for complaints or documents
• Storage: Upload/download files and study materials
• Notifications: Send alerts and announcements
• Calendar (Optional): Sync academic schedules

4. Data Security

• Secure login and authentication systems
• Encrypted data transmission (HTTPS)
• Restricted access to authorized personnel

5. Data Sharing

We do not sell or rent personal data.

• Shared only with authorized college/hospital administration
• Shared if required by law or government authorities

6. Data Retention

• Data is retained only as necessary for academic and administrative purposes
• Users may request correction or deletion through official channels

7. User Rights

• Access your personal data
• Request corrections
• Request deletion (via the link provided below)

8. Account and Data Deletion

Users can request the deletion of their account and associated personal data at any time. To submit a deletion request, please visit our online request form:

Request Account and Data Deletion

Upon receiving a request, our administrative team will verify your identity and process the deletion within 30 business days. Please note that certain academic records may be retained for institutional compliance and legal requirements.

9. Children’s Privacy

This app is intended only for authorized students and faculty. It is not meant for children under 13 years of age.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be reflected within the app or official platforms.

10. Contact Information

Organization:
Lokmanya Tilak Municipal Medical College and
Lokmanya Tilak Municipal General Hospital
Sion, Mumbai, India

Email: deanltmg@rediffmail.com
Phone: 2407 6381